1. Listen to their Language

People will often speak, positively or negatively, in the direction they would like to go.

• Negative – Recognise that they usually want the opposite to what they are complaining about so Release them to solve it.
• Positive – Recognise that they are already thinking of improvements for the department and Release them to develop and present steps to bring life to the improvements.

2. Identify their Focus

People will often show you where they want to go by their focus.

• What they continually gravitate to, look to and head towards show you what motivates them. Recognise what motivates them and Release them into the next task by building it around their focus.
• i.e. If they are focused on family time, then offer an early knock-off on Friday if the task is completed or if they are motivated by the $, then offer small incentives for early completion etc.

3. Adjust their Position

People position themselves for either success or failure.

• If we can Recognise where they have positioned themselves, then we can identify those that are already moving towards their Potential and just need to be Released into it.
• i.e. An employee who is positioning themselves to be at work early, present solutions to challenges and working towards the team’s best interest is ready for the Release to the next step on their way to their Potential.
• Alternatively, some people need to be coached into adjusting their position so that they can be Released into their Potential

Either way – both outcomes are good for you and your business.

Yours Faithfully,

Ryan Gilbank

Keep Connecting for Success.